Reno tour bus charter

Bus General Info

Sale Policy

Tickets and Confirmation -  Immediately after successfully completing check out, the customer will receive an order summary and e-Tickets by email.

Cancellation and Refund - Once completed a reservations on Pacific Excursions, we cannot be cancelled or refunded. While the bus operators will make every effort to operate its services as scheduled, where this fails to occur full refunds or alternative travel arrangements will be offered.

Condition of Use - (1) The ticket is valid only for the date and time stated on the ticket. (2) Customers have to bring a valid ID and a printout of the e-ticket (confirmation email) at boarding for ID Check. (3) Customer's name (s) on e-ticket must match passenger's (or one of the passengers') name. (4) The printout of e-tickets must be signed by customer as proof of boarding. (5) **Passenger should arrive 30 minutes prior departure time, otherwise the seat might be sold to stand-by passengers.

General Information

Schedules - Every effort will be made to operate according to published schedules. Circumstances sometimes develop beyond our control, such as weather or traffic delays and accordingly bus companies cannot be held responsible for errors in timetables, inconveniences or damages resulting from delayed buses. Connections cannot be guaranteed and schedules are subject to change.

Severe Weather - Customers are encouraged to check with Pacific Excursions for any bus cancellations by calling the phone number on the e-ticket for current updated bus status.

Bicycles - Bicycles may be transported based on space availability. Additional luggage space cannot be reserved.

Child Fares - Children up to 2 years old will be transported free when not occupying a seat at the exclusion of another passenger when traveling with a passenger paying the full adult fare. Children over two years of age will pay the full adult fare unless specified by a particular carrier or tour provider.

Animals - Animals will not be transported.

Baggage of Luggage – Baggage will be limited to 1 piece of luggage and 1 carry-on per adult ticket. Bus Companies are not responsible for list or misplaced baggage.

Objectionable Persons - Bus Companies reserve the right to refuse transportation to any person under the influence of intoxicating beverages or drugs or who is unable to take care of oneself or to any person whose conduct is such, or likely to be such, as to make one objectionable to other passengers.

Cell Phones - "Limited" with respect and courtesy to your fellow passengers.